Today, businesses are focused on meeting customer demands to achieve customer satisfaction. So they are interested in creating new digital revenue streams and streamlining operations. But at the same time, technology teams are navigating a complex tech landscape that includes infrastructure challenges, cloud-native tools, and AI adoption. Balancing these priorities while boosting developer productivity creates […]
Introduction In today’s world data is the new gold, companies are collecting data from their customers but still data sits in silos. Many times organizations need to hire a team to collect, manage, and bring out meaningful insights. However, managing data across multiple channels is a tedious job and a big challenge. How do we […]
Have you ever wondered how Salesforce Agentforce delivers such powerful, data-driven insights? What makes it stand out from traditional agents and copilots? The secret lies in Salesforce Data Cloud, which empowers Agentforce with all the data and metadata it needs to provide actionable, customer-centric insights. But why can’t other AI agents offer the same complete […]
Salesforce has revolutionized AI in the current business scenario with its pool of agents, called “Agentforce”. Businesses are turning to intelligent systems to simplify operations, improve customer experiences, and empower teams. Salesforce recently introduced an Agentforce testing center for managing AI agents precisely and confidently. But what exactly is the need for these centers? How […]
Salesforce has introduced Connected Assets for Manufacturing Cloud that helps manufacturers see all their connected asset information in real-time. This includes details like service history, current status, customer data, and telematics information. Now manufacturers can better manage their assets and monitor and respond quickly to any issues. With Connected Assets, sales, customer service, and field […]