In today’s hyper-competitive landscape, customer retention is everything. It’s no longer just about getting new customers—keeping the ones you have is what fuels long-term growth. But here’s the catch: nearly 81% of consumers say they’ll walk away from a brand after just one bad experience. That’s a wake-up call for businesses relying on traditional support […]
Customers often stay loyal to financial service providers because of competitive rates and pricing. However, with falling interest rates making special offers harder to sustain, businesses focus more on improving customer service and digital experiences. Salesforce AI agents offer a strong opportunity to enhance digital interactions, helping financial service providers meet and exceed customer expectations […]
Salesforce is transforming how healthcare providers, payers, and pharmaceutical companies deliver care with its innovative healthcare and life sciences solutions. Salesforce is dominating healthcare organizations by harnessing data, improving workflows, and enabling personalized experiences. In this blog let’s first understand what Salesforce Health Cloud is and further, we will explore how Salesforce Health Cloud empowers […]
Staying ahead in financial services is challenging because of increasing customer expectations, complex regulations, and rising competition. But with all odds there’s good news for you— Agentforce AI is here to help. They use artificial intelligence in financial services to understand customer needs, predict outcomes, and solve problems. In financial services, Agentforce handles tasks like […]
The team of experts at The Pinq Clouds had opportunities to cater to Salesforce solutions for Small and Medium Enterprises (SMEs) business needs. We observed that running an SME often comes with challenges like limited budgets, resource constraints, and today’s customers’ evolving expectations. That’s where we step in for SMEs and offer best Salesforce tools […]