Every team faces more work than they have resources to handle, resulting in slower service and less effective customer interactions. Companies are turning to AI for help but expect more than generic solutions. Businesses need a new platform with autonomous AI agents that can analyze data, understand workflows, and take meaningful actions to support overburdened […]
Today, businesses are focused on meeting customer demands to achieve customer satisfaction. So they are interested in creating new digital revenue streams and streamlining operations. But at the same time, technology teams are navigating a complex tech landscape that includes infrastructure challenges, cloud-native tools, and AI adoption. Balancing these priorities while boosting developer productivity creates […]
Salesforce has revolutionized AI in the current business scenario with its pool of agents, called “Agentforce”. Businesses are turning to intelligent systems to simplify operations, improve customer experiences, and empower teams. Salesforce recently introduced an Agentforce testing center for managing AI agents precisely and confidently. But what exactly is the need for these centers? How […]
Salesforce has introduced Connected Assets for Manufacturing Cloud that helps manufacturers see all their connected asset information in real-time. This includes details like service history, current status, customer data, and telematics information. Now manufacturers can better manage their assets and monitor and respond quickly to any issues. With Connected Assets, sales, customer service, and field […]
Salesforce has launched “Salesforce Accelerator—Agents for Impact,” an initiative to empower nonprofits with advanced AI tools. Salesforce Agentforce Accelerator for nonprofits can build and deploy AI agents and manage tasks like donor engagement, volunteer scheduling, and impact reporting. These are designed to enhance operational efficiency and increase community support. Today, Nonprofits are facing staffing shortages […]